Terms & Conditions

These Terms and Conditions (“Terms”) govern the access to and use of the website www.6thstreet.com, the 6th Street mobile application, and related services (collectively, the “Platform”) by users located in the Gulf Cooperation Council (“GCC”). By accessing, browsing, registering, or placing an order on the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

6thStreet (collectively referred to as “6thStreet”, “we”, “us”, or “our”) operates an online retail and/or marketplace platform offering fashion, lifestyle, and related products from owned and third-party brands, as applicable.

You must be legally competent to enter into a binding contract under applicable laws to use the Platform. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account. You agree to provide accurate, complete, and up-to-date information at all times.

You agree to use the Platform only for lawful purposes and in accordance with applicable GCC laws and regulations. You shall not misuse the Platform, interfere with its security or operation, introduce malicious code, or attempt unauthorised access to any systems or data.

products displayed on the Platform are subject to availability. Images and descriptions are for illustrative purposes only and may vary slightly from the actual product. Placing an order constitutes an offer to purchase. Orders are subject to acceptance by 6thStreet, and we reserve the right to refuse or cancel any order, including due to pricing errors, stock unavailability, suspected fraud, or regulatory restrictions. Pricing and Payments Prices are displayed in the applicable local currency and are inclusive or exclusive of VAT as indicated. Any applicable delivery charges, taxes, or duties will be disclosed at checkout. Payment must be made using the payment methods made available on the Platform. 6thStreet does not store card details and uses authorised third-party payment service providers.

Delivery timelines provided are estimates only. 6thStreet shall not be liable for delays caused by third-party logistics providers, customs clearance, force majeure events, or circumstances beyond its reasonable control.

Risk of loss shall pass to you upon delivery, unless otherwise required by applicable law. Title of the Products shall pass to you upon full payment.

Returns, refunds, and cancellations are subject to 6thStreet’s return policy, as published on the Platform and updated from time to time. Certain products may be non-returnable or subject to specific conditions. Refunds, where applicable, will be processed using the original payment method, subject to verification and compliance with applicable laws. Promotions, Vouchers, and Discounts Promotional offers, discount codes, vouchers, and campaigns are subject to specific terms and conditions and may be modified or withdrawn time to time. In case of conflict, the specific promotional terms shall prevail.

All content on the Platform, including text, graphics, logos, images, software, and databases, is owned by or licensed to 6thStreet and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without prior written consent.

If the Platform allows you to submit reviews, ratings, or other content, you represent that such content is lawful and does not infringe third-party rights. You grant 6thStreet a non-exclusive, worldwide, royalty-free license to use such content for business and marketing purposes.

Personal data will be processed in accordance with applicable data protection laws in the GCC and 6thStreet’s Privacy Policy. By using the Platform, you consent to receiving transactional and promotional communications through electronic means, subject to applicable opt-out rights.

You agree to indemnify and hold harmless 6thStreet from any claims, losses, damages, liabilities, or expenses arising out of your breach of these Terms or misuse of the Platform.

6thStreet may suspend or terminate your access to the Platform or cancel orders at its discretion if you breach these Terms, misuse the Platform, or where required by law. 6thStreet reserves the right to suspend or terminate accounts that contain false, misleading, or incomplete information or are used in breach of these Terms.

These Terms shall be governed by and construed in accordance with the laws applicable in the GCC. The courts of Dubai, United Arab Emirates, shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms or the use of the Platform.

6thStreet may amend these Terms at any time by posting the updated version on the Platform. Continued use of the Platform after such changes constitutes acceptance of the revised Terms.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

For queries or complaints, you may contact customer support through the contact details provided on the Platform.

These Terms and Conditions (“Terms”) govern the Club Apparel Loyalty Programme (“Programme”). By registering for, accessing, or using the Programme, the member agrees to be bound by these Terms.

The Programme is owned and operated by Apparel Group, (“Apparel Group”). Apparel Group reserves the right to amend, suspend, or terminate the Programme or these Terms at any time at its sole discretion, with or without prior notice, to the extent permitted by applicable law.

Membership commences upon successful registration through the unified Club Apparel mobile application or by providing a valid mobile number at a participating point of sale (PoS), followed in both cases by successful One Time Password (OTP) verification on the registered mobile number. Only one (1) membership is permitted per GSM mobile number. Membership is personal, non-transferable, and may only be used by the verified member. A member may change their registered mobile number by contacting Club Apparel customer support at 800-APPAREL and completing the required verification process. Members must be legally competent to enter into a binding contract under applicable law.

Membership is valid for one (1) year from the date of first registration and auto-renewed thereafter. To remain eligible for auto-renewal, at least one (1) qualifying purchase must be made during each membership year. Apparel Group reserves the right to discontinue or lapse inactive memberships.

The Programme is applicable across approved and participating retail stores, online platforms, and brands of Apparel Group and its authorised partners, as notified from time to time. Certain brands, outlets, formats, promotions, outlet malls, or clearance sales may be excluded.

Points are earned on eligible purchases in accordance with the earning structure displayed on the Club Apparel mobile application. For sale items, members shall earn one percent (1%) of the standard Club Apparel points. Food and Beverage (F&B) points, where applicable, shall remain unchanged. Points are calculated on the actual net amount paid in cash, credit card, or debit card, excluding VAT, gift vouchers, promotional credits, or similar instruments. Points are not awarded on the purchase of Apparel Gift Cards; however, points may be earned when redeeming such gift cards. Points earning may vary by brand, format, promotion, or channel, including differences between full-priced and discounted products.

One (1) Club Apparel point is equivalent to one (1) United Arab Emirates Dirham. Members transacting in the Kingdom of Saudi Arabia, Qatar, Kuwait, Oman, or Bahrain shall receive an equivalent benefit in the local currency of the respective country, as determined by Apparel Group.

Club Apparel points are valid for redemption for one (1) year from the date of purchase, unless otherwise specified at the time of crediting. Brand-specific validity, where applicable, will be displayed in the mobile application.

Points may only be earned and redeemed through the Club Apparel mobile application. Members must maintain a complete and updated profile to redeem points. Points cannot be exchanged for cash, transferred between member accounts, or redeemed for goods or services not approved by Apparel Group. All points remain the property of Apparel Group and do not constitute property or monetary rights of the member.

In the event of a refund, cancellation, or reversal of a transaction, Apparel Group reserves the right to deduct or adjust any points awarded in respect of such transaction. Apparel Group may refuse to award or redeem points in cases of non-payment, suspected fraud, breach of these Terms, misuse of the Programme, or for any other legitimate reason.

Apparel Group may suspend or terminate a membership at its sole discretion, without prior notice, including in cases of breach of these Terms, provision of false or misleading information, abuse of Programme benefits, inactivity for twelve (12) consecutive months, death, insolvency, or bankruptcy of the member. Members may request cancellation of their membership by submitting a written request to casupport@clubapparel.com. Upon termination or cancellation, all unused points shall automatically lapse without compensation.

By enrolling in the Programme, members consent to receive transactional and promotional communications via SMS, email, WhatsApp, or other electronic means. Members may opt out of promotional communications by contacting 800-APPAREL (2772735) or emailing casupport@clubapparel.com. Personal data shall be processed in accordance with applicable data protection laws in the GCC and Club Apparel’s privacy policy.

To the maximum extent permitted by applicable law, Apparel Group shall not be liable for any indirect, incidental, or consequential losses, including loss of points, data, or business opportunities. The Programme and mobile application are provided on an “as is” and “as available” basis. Where liability cannot be excluded by law, Apparel Group’s liability shall be limited to re-crediting or replacing the equivalent loyalty points, at its discretion.

Members are responsible for maintaining the confidentiality of their mobile device, SIM card, login credentials, and OTPs. Apparel Group shall not be responsible for any loss, theft, unauthorised access, or misuse of accounts or points arising from the member’s failure to safeguard the same. Any loss of a mobile phone or SIM card must be reported to Apparel Group promptly. Failure to do so may result in loss of points, for which Apparel Group shall not be liable.

All intellectual property rights relating to the Programme, mobile application, content, and branding belong to or are licensed to Apparel Group. No rights are granted to members except for use of the Programme in accordance with these Terms.

Apparel Group may revise these Terms from time to time by publishing the updated version on the mobile application or website. Continued participation in the Programme after such publication constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws applicable in the GCC. The courts of Dubai, United Arab Emirates, shall have exclusive jurisdiction over any disputes arising out of or in connection with the Programme.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The decision of Apparel Group in all matters relating to the Programme shall be final, subject to applicable law.